Emma AI

Overview of Emma

Emma is an AI-powered virtual assistant that can be customized for your business in just minutes. With Emma, you can quickly build chatbots to automate tasks, provide customer support, and more.

How Does Emma Work?

Emma utilizes advanced AI technology from OpenAI to power its virtual assistants. Here's an overview of how it works:

• Create an Account - Sign up for an Emma account in minutes. No coding required.

• Customize Your Assistant - Give your assistant a name, avatar, and brand it to match your business.

• Connect Data Sources - Integrate your business tools, upload documents, or add information manually. This teaches your assistant what it needs to know.

• Talk to Your Assistant - Interact via chat on the web, mobile, or through integrations like Slack. It can retrieve data, answer questions, take notes, and more.

• Expand Capabilities - Add skills and expand what your assistant can do over time.

Key Features and Benefits

Personalized Assistant

• Create a virtual assistant customized for your business needs and brand. Teach it what it needs to know.

• Automates repetitive tasks like looking up data, scheduling meetings, answering FAQs.

• Works 24/7 to provide consistent support and information on demand.

Help Desk Chatbot

• Quickly launch chatbot for customer support without coding.

• Integrate data sources like help desk platforms to access knowledge bases.

• Provides fast, accurate self-service to customers. Reduces support tickets.

Easy to Train

• No data? No problem. Emma can be trained through conversation.

• Ask questions and provide sample responses to teach your assistant.

• It learns continuously to improve over time.

Use Cases and Applications

Emma can be used for a wide range of business applications:

Customer Support

• Build a help desk chatbot to provide 24/7 customer support.

• Integrate your knowledge base to provide consistent, accurate answers.

• Reduces support tickets so agents can focus on complex issues.

HR Assistant

• Create an HR assistant to answer employee questions about policies, benefits, time-off requests, etc.

• Connect to your HR system and documentation to provide accurate responses.

• Available anytime to offload repetitive questions from HR staff.

Sales Assistant

• Build an AI sales rep to qualify leads, provide pricing, answer product questions, schedule demos, etc.

• Integrate your CRM to access customer data and respond intelligently.

• Engage website visitors and capture more leads 24/7.

Who is Emma For?

Emma is designed for a wide range of business users:

• Customer Support Teams - Provide fast, accurate self-service to customers. Reduce tickets.

• Sales Professionals - Generate and qualify more leads with 24/7 chatbot.

• HR Departments - Automate responses to common employee questions.

• Marketers - Capture more leads from your website with conversational AI.

• IT Professionals - Quickly create help desk chatbots for internal support.

• Agencies - Easily build chatbots for clients of any size or industry.

• Entrepreneurs - Launch an AI assistant without a technical team.

Pricing and Plans

View Full Pricing and Compare Plans

Support Options

Emma offers the following support channels for customers:

• Knowledge Base - Searchable support articles and documentation.

• Community Forums - Connect with other users and Emma experts.

• Email Support - Get responses to questions within 24 hours.

• Priority Email Support - Faster email responses for paying customers.

• Chat Support - Live chat with the Emma support team.

Integrations

Emma seamlessly integrates with 1000+ business applications through Zapier including:

• Popular CRMs like Salesforce, Hubspot, Zoho
• Email and Marketing platforms like MailChimp
• Help Desk apps like Zendesk, Freshdesk
• HR tools like BambooHR, Gusto
• Databases like Airtable, Notion
• And more

Emma also offers a developer API to build custom integrations.

Customer Reviews

Emma is trusted by thousands of customers. Here are a few reviews:

"Emma allowed us to quickly set up a help desk chatbot that immediately reduced our support ticket volume by 30%."

"We use Emma's sales bots to engage visitors 24/7 and capture more leads for our sales team."

"I love how easy it was to create an HR assistant to handle all our basic employee questions."

Emma is rated 4.7/5 stars on Product Hunt and Capterra.

FAQs

How quickly can I create an AI assistant?

You can create your first assistant in just 5 minutes. Simply sign up, customize, and connect your data.

What level of customization is possible?

Emma enables you to fully customize your assistants with unique names, avatars, branding colors, and more. You have complete control over what data your assistants can access.

What integrations does Emma offer?

Emma integrates with 1000+ apps via Zapier including popular CRMs, marketing tools, databases, and more. API access is also available.

What support is available?

Emma offers email support, live chat, community forums, and an extensive knowledge base. Priority email support available for paying plans.