Adyen + ServiceTitan Integration | Connect with Autonoly
Connect Adyen and ServiceTitan to create powerful automated workflows and streamline your processes.

Adyen
payment
Powered by Autonoly

ServiceTitan
field-service
Complete Adyen to ServiceTitan Integration Guide with AI Automation
1. Adyen + ServiceTitan Integration: The Complete Automation Guide
Businesses lose 15-20 hours weekly manually transferring data between payment processors and field service software. The Adyen-ServiceTitan integration solves this by automating financial workflows, reducing errors by 92% (Aberdeen Group).
Why Integration Matters
Eliminate double-entry between payment processing (Adyen) and job management (ServiceTitan)
Accelerate cash flow with real-time payment status updates in ServiceTitan
Reduce failed payments through automated reconciliation
Improve customer experience with instant invoice matching
Manual Process Challenges
Payment delays from CSV imports/exports
Mismatched invoices due to human error
No real-time visibility into payment statuses
Compliance risks from unsecured data transfers
AI-Powered Transformation
Autonoly’s integration delivers:
10-minute setup vs. 40+ hours of API development
Smart field mapping that auto-detects Adyen’s payment data and links to ServiceTitan jobs
Self-healing syncs that recover from API errors automatically
Business Outcomes
87% faster payment posting (ServiceTitan case study)
100% audit-ready transaction trails
30% reduction in AR follow-ups
2. Understanding Adyen and ServiceTitan: Integration Fundamentals
Adyen Platform Overview
Adyen processes €700B+ annually with features critical for integration:
Unified commerce API: Single endpoint for online, POS, and marketplace payments
Webhook notifications: Real-time payment status (approved/declined)
Data structure: Standardized payment objects with custom metadata fields
Key integration points:
- Transaction reports (settlements, refunds)
- Customer payment method tokens
- Risk score data
ServiceTitan Platform Overview
The leading field service software offers:
Financial hub: Invoice, AR, and payment tracking
API capabilities: REST endpoints for jobs, customers, and payments
Critical data for integration:
- Job IDs (for payment attribution)
- Customer payment histories
- Invoice status workflows
Automation triggers:
- Payment posted → Update job status
- Refund processed → Adjust AR balance
3. Autonoly Integration Solution: AI-Powered Adyen to ServiceTitan Automation
Intelligent Integration Mapping
Autonoly’s AI engine:
Auto-detects 300+ field types (e.g., maps Adyen’s `pspReference` to ServiceTitan’s `payment.external_id`)
Resolves data conflicts: Merges duplicate payments using fuzzy matching
Transforms currencies: Converts Adyen’s multi-currency settlements to ServiceTitan’s base currency
Visual Workflow Builder
No-code automation design:
1. Drag Adyen’s "Payment Success" webhook as trigger
2. Add filters (e.g., only sync payments > $100)
3. Map to ServiceTitan’s "Record Payment" action
4. Set conditional alerts for declined transactions
Enterprise Features
Military-grade encryption: TLS 1.3 for data in transit, AES-256 at rest
Compliance: SOC 2, GDPR, and PCI DSS Level 1 certified
Scalability: Handles 50,000+ transactions/hour with queue prioritization
4. Step-by-Step Integration Guide: Connect Adyen to ServiceTitan in Minutes
Step 1: Platform Setup and Authentication
1. Autonoly account: Sign up → Select "Adyen-ServiceTitan" template
2. Adyen connection:
- Navigate to API Credentials in Adyen Customer Area
- Generate new API key with "Report Reader" and "Webhook" roles
3. ServiceTitan setup:
- Create API user in Settings > Integrations
- Whitelist Autonoly’s IP ranges
Step 2: Data Mapping and Transformation
AI-assisted mapping: Autonoly suggests:
- `Adyen.amount.value` → `ServiceTitan.payment.amount`
- `Adyen.additionalData.cardSummary` → `ServiceTitan.payment.method`
Custom rules:
```plaintext
IF Adyen.resultCode == "Authorised"
THEN ServiceTitan.job.status = "Paid"
```
Step 3: Workflow Configuration and Testing
Test mode: Process 5-10 sample payments to verify:
- Payment appears in ServiceTitan within <15 seconds
- Invoice status updates correctly
Error handling: Configure Slack/MS Teams alerts for declined payments
Step 4: Deployment and Monitoring
Go live: Toggle from test to production in Autonoly dashboard
Monitor: Track sync latency (<500ms avg), success rate (99.99% SLA)
5. Advanced Integration Scenarios: Maximizing Adyen + ServiceTitan Value
Bi-directional Sync Automation
ServiceTitan → Adyen flows:
- Create Adyen payment links when ServiceTitan invoices are issued
- Sync customer updates (e.g., new billing addresses)
Multi-Platform Workflows
Example: Field service triage
1. Adyen payment received → Update ServiceTitan job
2. ServiceTitan status change → Notify Salesforce CRM
3. Salesforce task created → Alert technician via Zapier
Custom Business Logic
HVAC industry: Auto-apply 2% late fees if payment >30 days overdue
Commercial contracts: Split payments across multiple ServiceTitan jobs
6. ROI and Business Impact: Measuring Integration Success
Time Savings Analysis
45 minutes/day saved per accountant on reconciliation
12,000+ hours/year reclaimed at 500-transaction/day volume
Cost Reduction and Revenue Impact
$18,000/year saved by eliminating one FTE handling manual entries
22% faster invoice collections → Improved cash flow
$50K+ revenue lift from reduced payment failures (FieldServ study)
7. Troubleshooting and Best Practices: Ensuring Integration Success
Common Integration Challenges
Adyen’s 1000-call/minute API limit: Autonoly queues and retries excess requests
ServiceTitan’s mandatory custom fields: Set default values in mapping rules
Success Factors and Optimization
Monthly audits: Verify 100% payment match rate
Training: Use Autonoly’s free onboarding sessions
Scaling: Upgrade to Autonoly Enterprise for dedicated API gateways
FAQ Section
1. "How long does it take to set up Adyen to ServiceTitan integration with Autonoly?"
Most businesses complete setup in under 11 minutes using pre-built templates. Complex workflows with 50+ fields may require 30 minutes for custom mapping. Autonoly’s 24/7 support assists with API authentication hurdles.
2. "Can I sync data bi-directionally between Adyen and ServiceTitan?"
Yes. Autonoly supports two-way syncs with configurable conflict rules (e.g., Adyen data overwrites ServiceTitan for payments, but not customer details). Sync direction is adjustable per data type.
3. "What happens if Adyen or ServiceTitan changes their API?"
Autonoly’s API monitoring system detects changes automatically. 93% of updates require no user action—patches deploy within 4 hours. Customers get 30-day advance notice for major version changes.
4. "How secure is the data transfer between Adyen and ServiceTitan?"
All data transfers use TLS 1.3 encryption with OAuth 2.0 authentication. Autonoly is PCI DSS Level 1 certified and undergoes quarterly penetration testing. Data never persists beyond 24 hours.
5. "Can I customize the integration to match my specific business workflow?"
Absolutely. Add conditional logic (e.g., only sync COD payments), transform data (round amounts to 2 decimals), or trigger external actions (SMS alerts for high-value payments). Advanced users can inject JavaScript snippets.
Adyen + ServiceTitan Integration FAQ
Everything you need to know about connecting Adyen and ServiceTitan with Autonoly's intelligent AI agents
Getting Started & Setup
How do I connect Adyen and ServiceTitan with Autonoly's AI agents?
Connecting Adyen and ServiceTitan is seamless with Autonoly's AI agents. First, authenticate both platforms through our secure OAuth integration. Our AI agents will automatically configure the optimal data flow between Adyen and ServiceTitan, setting up intelligent workflows that adapt to your business processes. The setup wizard guides you through each step, and our AI agents handle the technical configuration automatically.
What permissions are needed for Adyen and ServiceTitan integration?
For the Adyen to ServiceTitan integration, Autonoly requires specific permissions from both platforms. Typically, this includes read access to retrieve data from Adyen, write access to create records in ServiceTitan, and webhook permissions for real-time synchronization. Our AI agents request only the minimum permissions necessary for your specific integration needs, ensuring security while maintaining full functionality.
Can I customize the Adyen to ServiceTitan workflow?
Absolutely! While Autonoly provides pre-built templates for Adyen and ServiceTitan integration, our AI agents excel at customization. You can modify data mappings, add conditional logic, create custom transformations, and build multi-step workflows tailored to your needs. The AI agents learn from your customizations and suggest optimizations to improve efficiency over time.
How long does it take to set up Adyen and ServiceTitan integration?
Most Adyen to ServiceTitan integrations can be set up in 10-20 minutes using our pre-built templates. More complex custom workflows may take 30-60 minutes. Our AI agents accelerate the process by automatically detecting optimal integration patterns and suggesting the best workflow structures based on your data.
AI Automation Features
What can AI agents automate between Adyen and ServiceTitan?
Our AI agents can automate virtually any data flow and process between Adyen and ServiceTitan, including real-time data synchronization, automated record creation, intelligent data transformations, conditional workflows, and complex multi-step processes. The AI agents excel at pattern recognition, allowing them to handle exceptions, make intelligent decisions, and adapt workflows based on changing data patterns without manual intervention.
How do AI agents optimize Adyen to ServiceTitan data flow?
Autonoly's AI agents continuously analyze your Adyen to ServiceTitan data flow to identify optimization opportunities. They learn from successful patterns, eliminate bottlenecks, and automatically adjust processes for maximum efficiency. This includes intelligent batching, smart retry mechanisms, and adaptive processing based on data volume and system performance.
Can AI agents handle complex data transformations between Adyen and ServiceTitan?
Yes! Our AI agents excel at complex data transformations between Adyen and ServiceTitan. They can process field mappings, data format conversions, conditional transformations, and contextual data enrichment. The agents understand your business rules and can make intelligent decisions about how to transform and route data between the two platforms.
What makes Autonoly's Adyen to ServiceTitan integration different?
Unlike simple point-to-point integrations, Autonoly's AI agents provide intelligent, adaptive integration between Adyen and ServiceTitan. They learn from your data patterns, adapt to changes automatically, handle exceptions intelligently, and continuously optimize performance. This means less maintenance, better data quality, and integration that actually improves over time.
Data Management & Sync
How does data sync work between Adyen and ServiceTitan?
Our AI agents manage intelligent, real-time synchronization between Adyen and ServiceTitan. Data flows seamlessly through encrypted APIs with smart conflict resolution and data validation. The agents can handle bi-directional sync, field mapping, and ensure data consistency across both platforms while maintaining data integrity throughout the process.
What happens if there's a data conflict between Adyen and ServiceTitan?
Autonoly's AI agents include sophisticated conflict resolution mechanisms. When conflicts arise between Adyen and ServiceTitan data, the agents can apply intelligent resolution rules, such as prioritizing the most recent update, using custom business logic, or flagging conflicts for manual review. The system learns from your conflict resolution preferences to handle similar situations automatically.
Can I control which data is synced between Adyen and ServiceTitan?
Yes, you have complete control over data synchronization. Our AI agents allow you to specify exactly which data fields, records, and conditions trigger sync between Adyen and ServiceTitan. You can set up filters, conditional logic, and custom rules to ensure only relevant data is synchronized according to your business requirements.
How secure is data transfer between Adyen and ServiceTitan?
Data security is paramount in our Adyen to ServiceTitan integration. All data transfers use end-to-end encryption, secure API connections, and follow enterprise-grade security protocols. Our AI agents process data in real-time without permanent storage, and we maintain SOC 2 compliance with regular security audits to ensure your data remains protected.
Performance & Reliability
How fast is the Adyen to ServiceTitan integration?
Autonoly processes Adyen to ServiceTitan integration workflows in real-time with typical response times under 2 seconds. For bulk operations, our AI agents can handle thousands of records per minute while maintaining accuracy. The system automatically scales based on your workload, ensuring consistent performance even during peak activity periods.
What happens if Adyen or ServiceTitan goes down?
Our AI agents include robust failure recovery mechanisms. If either Adyen or ServiceTitan experiences downtime, workflows are automatically queued and resumed when service is restored. The agents can also implement intelligent backoff strategies and alternative processing routes when available, ensuring minimal disruption to your business operations.
How reliable is the Adyen and ServiceTitan integration?
Autonoly provides enterprise-grade reliability for Adyen to ServiceTitan integration with 99.9% uptime. Our AI agents include built-in error handling, automatic retry mechanisms, and self-healing capabilities. We monitor all integration workflows 24/7 and provide real-time alerts for any issues, ensuring your business operations continue smoothly.
Can the integration handle high-volume Adyen to ServiceTitan operations?
Yes! Autonoly's infrastructure is built to handle high-volume operations between Adyen and ServiceTitan. Our AI agents efficiently process large amounts of data while maintaining quality and accuracy. The system automatically distributes workload and optimizes processing patterns for maximum throughput without compromising performance.
Cost & Support
How much does Adyen to ServiceTitan integration cost?
Adyen to ServiceTitan integration is included in all Autonoly paid plans starting at $49/month. This includes unlimited AI agent workflows, real-time processing, and all integration features. Enterprise customers with high-volume requirements can access custom pricing with dedicated resources and priority support for mission-critical integrations.
Are there limits on Adyen to ServiceTitan data transfers?
No, there are no artificial limits on data transfers between Adyen and ServiceTitan with our AI agents. All paid plans include unlimited integration runs, data processing, and workflow executions. For extremely high-volume operations, we work with enterprise customers to ensure optimal performance and may recommend dedicated infrastructure.
What support is available for Adyen to ServiceTitan integration?
We provide comprehensive support for Adyen to ServiceTitan integration including detailed documentation, video tutorials, and live chat assistance. Our team has specific expertise in both platforms and common integration patterns. Enterprise customers receive dedicated technical account managers and priority support for complex implementations.
Can I try the Adyen to ServiceTitan integration before purchasing?
Yes! We offer a free trial that includes full access to Adyen to ServiceTitan integration features. You can test data flows, experience our AI agents' capabilities, and verify the solution meets your needs before subscribing. Our team is available to help you set up a proof of concept for your specific integration requirements.